Privacy Policy

This policy explains how UAB DIVER.LT processes personal data when you use the Rob Allen Europe online shop.

Data controller

UAB DIVER.LT, Žygio g. 90-165, 08242 Vilnius, Lithuania, company code 300832434. Email: info@diver.lt.

What data we collect

  • Order data: name, delivery and billing address, email, phone, ordered products and payment status.
  • Account data, if you create an account: login details and order history.
  • Messages you send us by email or phone.
  • Technical data: IP address, browser data and cookies needed for the shop (cart, checkout, login).

Why we use it

  • To process and deliver your order and handle returns (performance of contract).
  • To keep accounting and tax records (legal obligation).
  • To answer your questions and improve the shop (legitimate interest).
  • To send newsletters only if you have agreed (consent), which you can withdraw at any time.

Who receives your data

Only service providers needed to run the shop: courier companies, payment providers, hosting and IT providers, and our order-management and accounting systems. We do not sell personal data.

How long we keep it

Order and accounting data are kept as long as required by Lithuanian law. Other data are kept only as long as needed for the purpose they were collected for.

Cookies

The shop uses cookies required for the cart, checkout and login. Analytics or marketing cookies, if added, will be used only with your consent.

Your rights

You have the right to access, correct or delete your data, to restrict or object to processing, to data portability and to withdraw consent. Contact us at info@diver.lt. You may also lodge a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).